Business Analyst
Job Title: Business Analyst
Company: Horizon Systems and Services
Location: Sheboygan, WI (Remote / Hybrid Available)
Position Overview
Horizon Software & Services is seeking a skilled and motivated Business Analyst to support the continued evolution of our AllPoints policy administration platform for the Property & Casualty insurance industry.
As a Business Analyst at Horizon, you will work closely with insurance clients, internal stakeholders, and development teams to define clear, actionable requirements that drive meaningful business outcomes. This role plays a critical part in translating business needs into well-structured user stories, documentation, and test scenarios that support efficient, high-quality software delivery.
This position reports to senior product or delivery leadership and works as part of a collaborative cross-functional team.
Key Responsibilities
- Gather and document business and functional requirements for client projects and product enhancements.
- Translate business needs into user stories, use cases, process flows, data flows, and report mockups.
- Facilitate requirements workshops, working sessions, and stakeholder meetings.
- Partner with developers and QA to clarify requirements and support successful implementation.
- Ensure proposed solutions improve business efficiency and align with existing system capabilities.
- Assist in planning and supporting User Acceptance Testing (UAT), including test case development and validation.
- Support defect triage and troubleshooting by providing subject matter expertise.
- Maintain documentation and traceability within Azure DevOps.
- Contribute to continuous improvement of internal business analysis standards and practices.
- Travel as needed (approximately 10%).
Qualifications
- 3–7 years of business analysis experience within the Property & Casualty insurance industry.
- Experience with policy administration systems (Commercial lines experience preferred).
- Strong understanding of Agile/SCRUM methodology.
- Hands-on experience writing high-quality user stories and acceptance criteria.
- Ability to model business processes using tools such as Visio.
- Strong analytical and problem-solving skills.
- Excellent written and verbal communication skills.
- Experience using Azure DevOps, Excel, PowerPoint, and related tools.
- Ability to manage multiple priorities and work independently in a fast-paced environment.
- Team-oriented mindset with the ability to collaborate effectively across technical and business teams.
Education
- Bachelor’s degree (B.A. or B.S.) required.
- CBAP certification is a plus.
- Insurance designations (e.g., CPCU) are a plus.
Why Horizon?
Headquartered in Sheboygan, Wisconsin, Horizon is a growing provider of software solutions tailored specifically to the Property & Casualty insurance industry.
We are a customer-centric organization that values collaboration, accountability, and innovation. We believe great work happens where you are most productive — whether that’s at home, in the office, or somewhere in between.
Horizon offers:
- Competitive compensation
- Medical and dental insurance
- Life and long-term disability insurance
- 401(k) program
- Generous, graduated vacation policy
- Career growth opportunities within a specialized and expanding market
Horizon is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to protected status under applicable federal, state, or local laws.